Small Business Administration
- Organising email accounts
- Using problem-solving skills to resolve office-related issues
- Developing and distributing internal communications
- Answering customer questions
- Setting appointments
- Scheduling appropriate conferences and booking meeting rooms
- Organising travel and accommodation
- Updating spreadsheets and other data entry tasks
- Creating and maintaining office documentation
Customer Service & Sales Support
- Review pending orders and specific customer requests to ensure excellent customer service and customer experience
- Provide sales process improvements advice
- Placing customer orders
- Taking customer enquiries via email or phone
- Product availability and pricing.
- Troubleshooting customer issues
Event Planning
- Organising small to medium functions
- Work events
- Networking events
- Sourcing suitable catering
- Booking travel and accommodation for guests